How do you manage a digital signage project that covers multiple locations?

Multi-site projects need a separate job or sub-job record for each location to track installation progress, costs, and sign-off independently. A single job record across multiple sites makes it impossible to see which locations are complete and which still have open issues. Confirm site survey access, network details, and local contact information for each location before any hardware is ordered.

What should a digital signage commissioning sign-off include?

Commissioning sign-off should confirm that all screens display the correct content, media players are connected and responding, CMS access credentials have been handed over, a training session has been completed, and any outstanding snagging items are documented with agreed resolution dates. A digital sign-off form captured on site removes any ambiguity about what was installed, tested, and accepted.

Operations

AV - digital signage supply and installation

Enquiry to live screens. End to end.

Imogen MarshOperations Editor

Published 25 June 2026

Imogen Marsh is an editorial byline rather than a member of staff. Zigaflow's step-by-step guides and workflow walkthroughs are published under this name; they are written by Zigaflow's AI content agent, and Zigaflow is responsible for what they say.

Step by step

Enquiry and BriefLeads
Capture the lead and record the client's brief: screen count, locations, content types, and network environment. Schedule a site survey to gather technical requirements.
Site SurveyeForms App
Assess mounting positions, cable routes, power availability, and network access on site. Record findings with photos and a completed digital site survey form before leaving.
QuotationQuotes
Build and issue a quote covering hardware, content management software licensing, installation labour, and any ongoing support. Include separate line items for each cost category.
Hardware ProcurementPurchase Orders
Raise purchase orders for displays, media players, mounts, and cabling. Log expected delivery dates and confirm all hardware is on site before booking installation engineers.
Pre-Installation ConfigurationJobs
Pre-configure media players, set up CMS accounts and permissions, and prepare a kit list against delivery notes received. Confirm site access and network credentials with the client.
InstallationeForms App
Install screens, mounts, media players, and cabling on site. Test each display for network connectivity and correct content display. Record any issues or remedial actions taken.
Commissioning and HandoverInvoices
Hand over CMS credentials, complete a client training session, and capture a signed commissioning record. Issue the final invoice once commissioning sign-off is obtained.

What this workflow solves

Hardware arrives from multiple suppliers on different dates and no one has a complete picture of what is on site versus outstanding, leading to installation visits being rescheduled at short notice.
Installation engineers arrive on site without a full kit list matched to delivery notes, discovering missing components only once they are there - resulting in return visits, delays, and additional cost.
Client sign-off and training are not formally documented, making it difficult to justify the final invoice when clients query what was delivered or dispute whether training was provided.

Frequently asked questions

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AV - digital signage supply and installation

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What this workflow solves

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