Operations

Education AV - system installation and handover

Scoped. Installed. Trained. Signed off.

Imogen MarshOperations Editor

Published

Imogen Marsh is an editorial byline rather than a member of staff. Zigaflow's step-by-step guides and workflow walkthroughs are published under this name; they are written by Zigaflow's AI content agent, and Zigaflow is responsible for what they say.

Step by step

  1. Qualify the enquiryLeads

    Confirm site type, room scope, procurement route (direct or framework), and required timeline. Log in Leads.

  2. Site surveyeForms App

    Survey each room for dimensions, infrastructure, power, and connectivity. Capture data on-site via eForms App and attach to the lead record.

  3. System design and quoteQuotes

    Produce a detailed quote with equipment, cabling, installation labour, commissioning, and training as separate line items. Match framework format if required.

  4. Raise purchase ordersPurchase Orders

    On order confirmation, raise POs for all equipment and cabling sequenced by installation phase, not in a single bulk order.

  5. Schedule installation by roomJobs

    Create the project job and schedule installation dates per room or zone. Record access restrictions such as exam periods or IT windows.

  6. Install, test, and snag per roomeForms App

    Complete installation and AV function testing for each room. Record test results and snagging items via eForms App before moving on.

  7. Conduct staff trainingJobs

    Deliver training by room type and log each session in the job record with date, attendees, and trainer name.

  8. Sign-off and final invoiceInvoices

    Obtain client sign-off on installation and training. Issue final invoice once sign-off is confirmed.

What this workflow solves

  • Education projects often use procurement frameworks with specific quote formats and approval steps, but we quote outside that process and then have to redo everything to fit, which costs us time and sometimes the job.
  • Installing across 20 classrooms on a campus means juggling which rooms are complete, which have snagging, and which are awaiting sign-off - and we track all of that on paper or in email threads.
  • Staff training is included in the contract as a deliverable but it never gets formally logged as complete, so clients withhold final payment claiming training has not been provided.

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