Which Shopify plans does the integration support?

The integration works with all Shopify plans including Basic. On the Zigaflow side, you'll need at minimum the Essentials plan to access the Shopify integration. On the Momentum plan, your first Shopify site is included at no additional cost.

Can I filter which Shopify orders come into Zigaflow?

Yes. You can configure the integration to import orders only when they meet specific criteria - for example, orders with a particular tag, above a certain value, or from a specific sales channel within Shopify.

Does the integration handle Shopify refunds?

Zigaflow will flag the order status change when a Shopify refund is processed, but manual review is recommended for orders that have already entered the fulfilment workflow in Zigaflow.

What happens if a Shopify product doesn't match anything in Zigaflow?

Unmatched products are flagged for review in Zigaflow so your team can map them manually. We recommend keeping SKUs consistent across both systems to minimise manual matching during setup.

Can I use the integration alongside existing Shopify fulfilment apps?

Yes, though we recommend reviewing your existing fulfilment workflow before enabling the integration to avoid order duplication. Contact our support team if you're running other fulfilment apps and want advice on the safest setup.

eCommerce

Shopify + Zigaflow

Shopify orders flow into Zigaflow automatically so your team can fulfil and invoice without the admin.

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How It Works

Up and running in three steps

Connect your Shopify store

Enter your Shopify store URL and authorise the connection from within Zigaflow - the setup takes under five minutes.

Configure your order mapping

Choose which Shopify order statuses trigger a Zigaflow workflow, and map Shopify product variants to your Zigaflow product catalogue.

Orders arrive automatically

New Shopify orders matching your criteria appear in Zigaflow as jobs ready for fulfilment, with all customer and order details pre-populated.

Why It Works

What you get with Shopify

Jobs3 new from Shopify

JB-0441 · Acme CorpActive

JB-0442 · Office FitoutNew

JB-0443 · Promo WorldNew

Orders land in Zigaflow without manual input

Every qualifying Shopify order creates a Zigaflow job automatically - saving your team from copying and pasting order details across systems.

JB-0441 - Acme Corp

Branded hoodie · M× 2

Branded hoodie · L× 3

14 Baker St · LondonDelivery

Accurate fulfilment from day one

Customer details, delivery addresses, product variants and order quantities all transfer correctly, reducing the risk of picking and packing errors.

JB-0441 - Complete

Items dispatchedPaid

Customer notifiedSent

Ready to invoice

Invoicing happens without extra steps

Once a Zigaflow job is marked as complete, the order moves through your invoicing workflow - connected to your accounting package if required.

JB-0441 - Status

Order receivedPaid

ProcessingPaid

DispatchedActive

Consistent customer experience throughout

Orders placed online receive the same professional handling as those taken directly - consistent status updates, documentation and communication throughout.

Keep stock levels accurate across every channel

Zigaflow syncs inventory with Shopify in real time, so when stock is sold offline it's reflected online immediately - reducing the risk of overselling items that are no longer available.

Control your Shopify product listings from Zigaflow

Manage which products are listed on Shopify directly from within Zigaflow. Update pricing, availability and product details once and have them reflected in your store automatically.

Run multiple Shopify stores from one place

If you operate more than one Shopify site, Zigaflow lets you manage all of them from a single system - keeping stock, orders and customer records consistent across every storefront.

What's Included

Everything the Shopify integration does

Each feature below is included at no extra cost - no add-ons, no developer work required to get started.

Automatic order import into Zigaflow when a new Shopify sale is placedReal-time

Customer and delivery address sync from Shopify to ZigaflowReal-time

Product variant and quantity mapping to your Zigaflow product catalogueOne-way

Order status updates pushed back to Shopify as fulfilment progressesTwo-way

Fulfilment confirmation syncs to Shopify so customers receive dispatch notificationsTwo-way

SKU matching between Shopify products and your Zigaflow catalogue for accurate order processingOne-way

Real-World Use

How businesses use Shopify

Orders · Today

Shopify #1089 · Promo WorldNew

Shopify #1090 · Acme CorpNew

Direct · JB-0441Active

Promotional merchandise

Online orders flow straight into your decoration and fulfilment workflow

Distributors running a Shopify storefront for branded merchandise receive orders directly in Zigaflow for decoration, fulfilment and dispatch - no manual transfer between systems and no risk of orders being missed.

JB-0889 - Online Order

Standing desk × 2£1,198

Monitor arm × 2£218

Lead time12 weeks

Office furniture

Every online order enters the same fulfilment workflow as direct sales

Furniture businesses with a Shopify website ensure every online order enters the same fulfilment workflow as their direct sales, with consistent lead time management and customer communication regardless of how the order arrived.

Orders - This week

Trade · JB-0441Active

Shopify #1089New

Shopify #1090New

Corporate branded merchandise

Handle trade quotes and online orders through one unified workflow

Companies selling branded products online handle both trade quotes and Shopify orders through a single Zigaflow workflow - one consistent process regardless of whether the order came in through a sales call or a website checkout.

Common Questions

Frequently asked questions

Get started today

Ready to connect Shopify?

See the full integration in action - book a 30-minute demo and we'll show you exactly how Shopify works inside Zigaflow.

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