AV live events - event inquiry to post-derig
Brief to derig. One workflow. Zero lost hours.
Step by step
- Event Inquiry CaptureLeads
Capture the client brief: event date, venue, delegate count, run-of-show format, and technical requirements. Record budget range and decision timeline.
- Event Quote BuildQuotes
Line out all technical elements - audio, lighting, video, staging, streaming - and cost crew days separately. Raise RFQs for any sub-hired kit to confirm costs and availability before issuing the quote.
- Contract and DepositContracts
Issue the contract once the quote is accepted. Raise a deposit invoice if applicable. Convert the accepted quote to a live job.
- Sub-hire and Crew Purchase OrdersPurchase Orders
Raise purchase orders for all sub-hired equipment and contracted freelance crew. Confirm supplier delivery logistics and venue access windows.
- Kit Dispatch and Delivery NoteDelivery Notes
Generate the kit manifest and issue a delivery note for all items leaving the warehouse. Record serial numbers for high-value equipment.
- Event-Day Delivery and Change CaptureeForms App
Execute the production. Use a digital form to capture any additions agreed on the day - extra equipment, extended crew hours. Record the client contact who approved the change before starting additional work.
- Derig and Kit ReturnInventory
Return all kit to the warehouse and reconcile against the original dispatch list. Issue delivery notes for any sub-hired equipment returned to suppliers.
- Final Invoice and Job CloseInvoices
Raise the final invoice including supplementary charges for event-day additions. Reconcile all supplier invoices against purchase orders and close the job.
What this workflow solves
- Crew availability and kit allocation across multiple concurrent events create scheduling conflicts that don't surface until days before the event, leaving no time to source alternatives.
- Sub-hired equipment arrives without a formal check-in process, making it impossible to confirm what was used, what was substituted, and what actually needs to be returned to which supplier.
- Additional technical requirements agreed verbally on event day - extra microphones, extended rigging time, an unplanned camera position - are never captured, resulting in unbilled hours and lost revenue.
Frequently asked questions
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