AV System Integration - Commissioning and Handover

Verify all hardware is installed and secured, all cabling is labelled at both ends, IP addresses are assigned, and power is confirmed to all racks and devices before functional testing begins.

Test each component against the project specification - display calibration, audio output levels, camera PTZ presets, and control system button assignments. Record pass or fail for each component in the commissioning checklist.

Test signal flow end-to-end through the complete system for each room or zone. Confirm every source feeds every intended destination and test all switching sequences under normal operating conditions.

Step through all DSP presets, control system macros, room-combine functions, and multi-room routing. Confirm every user-facing function works as specified in the scope of works.

Run the integrated system with end-users present. Walk through each function the client will use day-to-day. Log any adjustments required - within-scope corrections or additions needing a variation order before work proceeds.

Compile the handover pack progressively during commissioning: as-built drawings, firmware version log per device, IP address schedule, DSP and control system file archive, test certificates, manufacturer warranties, and user guides.

Obtain formal client acceptance via the eForms App confirming the system has been tested, accepted in its commissioned state, and the handover pack received. The signed digital record provides dated acceptance for any future warranty claims.

Raise the commissioning milestone invoice on the same day sign-off is obtained. This milestone typically represents 25-30% of total contract value. Sync to Xero, QuickBooks, or FreeAgent on the same day.

Commissioning is complete and the system is fully tested, but the client won't arrange end-users for the acceptance walkthrough, leaving the final invoice delayed by weeks with no clear resolution in sight.

A fault appears six months after handover and there is no documented firmware baseline or test record to prove the system was commissioned correctly - leaving the integrator exposed to warranty claims they cannot challenge.

The commissioning engineer resolves unexpected issues on-site but the additional time and materials go uncaptured against the job, so the final invoice does not reflect actual cost and the commissioning margin is absorbed.