Step by step
What this workflow solves
We don't have a clear record of what was completed at first fix, so when we return for second fix weeks later the crew is working from memory or calling the site manager.
Materials for first and second fix are often ordered together but delivered separately, and we lose track of what's on site and what's outstanding when the second-fix crew arrives.
Raising the milestone invoice for each phase relies on someone in the office knowing the site has hit the right stage - which means we often invoice late or miss stage payments entirely.
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