Operations

Office furniture - reconfiguration and refurbishment project

Assess. Specify. Coordinate. Deliver.

Imogen MarshOperations Editor

Published

Imogen Marsh is an editorial byline rather than a member of staff. Zigaflow's step-by-step guides and workflow walkthroughs are published under this name; they are written by Zigaflow's AI content agent, and Zigaflow is responsible for what they say.

Step by step

  1. Site Assessment and Brief ReviewLeads

    Visit the site to assess the current layout, existing furniture condition, and proposed new configuration against the client brief.

  2. Furniture AuditJobs

    Categorize each existing item as retained, relocated, reused, or decommissioned. Agree the retention list with the client in writing before specifying replacements.

  3. Revised Layout and SpecificationQuotes

    Produce a revised layout plan and specification for new items, accounting for supplier lead times and the client's target installation date.

  4. Quote ApprovalQuotes

    Issue the quote covering new supply, relocation labour, and disposal of decommissioned items. Obtain written acceptance before placing orders.

  5. Purchase Orders and Delivery SchedulingPurchase Orders

    Raise purchase orders for new items and confirm delivery dates against the agreed installation programme and site access windows.

  6. Installation Day CoordinationJobs

    Confirm access times, lift availability, and floor protection with the client. Align with other trades on site to avoid scheduling conflicts.

  7. Delivery, Install, and SnagDelivery Notes

    Complete delivery, relocation, and installation to the agreed layout. Carry out a post-install walk-around and log any snags for resolution.

  8. Final Invoice and CloseInvoices

    Issue the final invoice once snags are resolved and signed off by the client.

What this workflow solves

  • The retention list is not confirmed before orders are placed, and when the client changes their mind about what to keep, purchase quantities need to change and supplier lead times become a delivery risk.
  • Disposal of decommissioned furniture is not scoped or priced in the original quote, and becomes a disputed cost when raised at the end of the project.
  • Coordination gaps with other trades on site - partition contractors or electricians - cause the furniture installation window to shift at short notice, generating re-scheduling costs and client frustration.

Frequently asked questions

See it live

Want to see this workflow in Zigaflow?

Book a demo and we'll run through your exact process live.

Book a free demoBuild your own workflow

Got a different workflow?

Describe your process in plain English and we'll map it to Zigaflow.