We only checked job costs when we raised the final invoice - by then we had already done the work and had no way to recover the overspend.
Labour hours were running 30% over estimate but nobody flagged it until the job closed. We invoiced at the original price and absorbed over $1,800 in unrecovered time on a single job.
A sub-contractor did extra work on site and billed us on completion. We had no written instruction and could not pass the cost through to the customer.
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