Which procurement systems does Zigaflow's PunchOut integration support?

Zigaflow's PunchOut capability is designed to connect with the major enterprise procurement platforms used by large UK and international businesses, including SAP Ariba, Coupa, Jaggaer, Oracle Procurement Cloud, and Basware. The underlying protocol - cXML or OCI depending on the platform - is well-established and supported across the main systems your buyers are likely to use. If your buyer uses a less common or proprietary procurement system, contact the Zigaflow team to discuss compatibility. New platform integrations can be developed where required, particularly where multiple buyers share the same system. The most effective first step is to ask your target enterprise buyer which platform they use and whether they have a supplier onboarding process - their IT or procurement team will usually manage the technical setup on their end once you provide your Zigaflow endpoint details.

Do I need a separate eCommerce store to use PunchOut?

No - Zigaflow's PunchOut feature works with your existing Zigaflow eCommerce catalog. You don't need to maintain a separate storefront or duplicate your product data in another system. When a buyer punches in from their procurement platform, they access a version of your Zigaflow catalog configured specifically for their account, with the pricing tiers and product visibility you've defined. Your standard eCommerce customers and your PunchOut buyers see the same underlying product data, just presented according to their account settings. This means a product update, a new item, or a pricing change you make in Zigaflow is reflected across both channels simultaneously, with no duplication of effort. It also means your team manages one catalog rather than two, which reduces the risk of inconsistencies between what different buyers see.

Can I set different pricing for different corporate buyers in PunchOut?

Yes - Zigaflow supports account-specific pricing within your PunchOut configuration. When you set up a PunchOut connection for a specific buyer, you can link it to a pricing tier that reflects the negotiated rates for that account. When their team punches into your storefront, they see those prices rather than your standard list pricing. This means the cart they build and the requisition they submit already reflect the agreed commercial terms, so the purchase order that arrives in Zigaflow matches what you expect without any manual pricing check. Account pricing can be updated within Zigaflow at any time - changes apply to the buyer's next session automatically. You can manage multiple buyers on different pricing tiers simultaneously, with each buyer's PunchOut session isolated to their own account view.

What happens when a buyer wants to order a bespoke or non-catalog item?

PunchOut supports non-catalog ordering for items that aren't in your standard product list - bespoke merchandise, custom configurations, or large quantities that require a quote rather than a fixed price. When a buyer submits a non-catalog request through your PunchOut storefront, it triggers Zigaflow's quoting workflow: your team creates a quote, the pricing is confirmed with the buyer, and once agreed, the buyer raises a purchase requisition in their system against the quoted price. The approved PO then arrives in Zigaflow in the normal way. This makes PunchOut suitable even for highly configurable products - a common requirement in promotional merchandise, audio-visual, and office furniture - not just businesses with fixed product catalogs.

How long does it take to set up a PunchOut connection with a new buyer?

The timeline depends primarily on the buyer's procurement team and their internal onboarding process, rather than on Zigaflow's side. The technical configuration in Zigaflow itself - setting up the connection, defining the catalog view, and configuring account pricing - typically takes a few hours once you have the required credentials from the buyer. From there, the buyer's IT or procurement team needs to add you as an approved supplier in their platform and run a test session to confirm the connection. Large organisations with formal supplier onboarding processes can take several weeks to complete this internally. It's worth starting the conversation early with enterprise prospects and asking for their supplier enablement contact. Having a clear, documented PunchOut onboarding process on your side speeds things up considerably.

How does a PunchOut purchase order flow through the rest of Zigaflow?

When an approved purchase order arrives in Zigaflow via PunchOut, it drops straight into your orders pipeline as a standard sales order. From that point, it follows exactly the same workflow as any other order in your system. You can raise a works order to schedule production or service delivery, allocate stock using inventory management, generate a delivery note when goods are dispatched, and send a sales invoice when the job is complete. There's no separate handling required for PunchOut-sourced orders - your team works with them the same way they work with every other order. The source is recorded against the order so you can report on PunchOut revenue separately and track enterprise account performance, but operationally it's a single unified workflow with no context-switching required.

Can I send invoices and shipping updates back to the buyer's procurement system?

Yes - full-loop PunchOut integration supports outbound transmission as well as inbound PO receipt. Once Zigaflow has dispatched an order, shipping confirmation and tracking information can be sent back to the buyer's procurement system automatically, keeping their records updated without any manual communication. Invoice transmission is also supported - rather than emailing a PDF invoice, Zigaflow can transmit the invoice data electronically back to the buyer's system, where it routes through their accounts payable process. This closes the loop entirely: the buyer never has to manually process your invoice, which typically accelerates payment timelines and reduces the volume of accounts queries your finance team has to handle. Ask the Zigaflow team about outbound integration options when setting up your PunchOut connection.

Commerce

Win the enterprise clients who require PunchOut compliance

Large corporate buyers can only purchase from PunchOut-enabled suppliers.

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Tidewater Events · staff store

Tidewater EventsStaff store

ProductsOrdersAccountBasket · 3

Your productsTrade pricing · your account

Polo, navy

14.10Add

Held stock: 320

Canvas tote

3.85Add

Held stock: 1,150

Mug, wrap print

3.40Add

Made to order

Lanyard

1.20Add

Held stock: 900

A5 notebook

2.90Add

Made to order

Soft-shell jacket

38.50Add

Held stock: 45

Recent orders

JB-0444 · 3 JunIn Production

JB-0428 · 21 MayReceived

JB-0419 · 9 MayReceived

Signed in as

Priya · Marketing

Orders over 500 go to Kate for approval

New jobStore set to create jobs

JB-0452 · Tidewater Events

Landed in Zigaflow, ready to process · 3 lines · 912

Store setupTidewater Events

Products shown6 of 240

Pricing tierTrade

AccessBy team

BrandingClient logo

Held stockTidewater Events

Embroidered polo · 320 in stock

Customer-held branded stock, booked out per order

Locked out of enterprise supplier lists

Before

Corporate procurement teams at large organisations don't shop freely - they work within a closed list of pre-approved suppliers, and that list is governed by their procurement system.

With Zigaflow

Zigaflow's PunchOut integration enables you to register as an approved supplier on the major procurement platforms - SAP Ariba, Coupa, Jaggaer, and others.

Hours wasted re-keying purchase orders

Before

Even when you do win a corporate account, the order process is often slow and error-prone.

With Zigaflow

With PunchOut enabled in Zigaflow, incoming purchase orders from connected procurement systems arrive directly in your [orders pipeline](/features/jobs) as structured, digital data - not PDFs, not emails.

Inbox · purchase orders4 unread

Castellan GroupPO_8821_v3_FINAL.pdf · 14 lines · 25 minutes each

PO_8821_v3_FINAL.pdfCastellan Group · 09:14Received

Purchase Order July.pdfVarden Industries · 08:52Received

PO-VI-2024-441.pdfVarden Industries · TuePending

PO REVISED see notes.pdfCastellan Group · MonDraft

Re-keying time4 POs · 100 minutesAt risk

Nearly two hours of typing before any actual work starts.

Corporate approval processes delaying your orders

Before

When a corporate buyer wants to place an order, they rarely have the authority to commit budget on the spot.

With Zigaflow

PunchOut moves the approval process into the buyer's own procurement system, where it's designed to run efficiently.

What you get

Connect to SAP Ariba, Coupa and Jaggaer
Buyers authenticate automatically from their system
Account-specific pricing per corporate buyer
Approved POs land in Zigaflow automatically
Support bespoke and non-catalog orders
Send invoices and shipping updates back to buyer
One catalog serves all buyer types
Plugs into your existing order workflow

How it works

Set up your connectionIn Zigaflow, configure your PunchOut settings by entering your procurement platform credentials and defining which catalog view your buyer will see when they punch in.
Buyer punches into your storeThe buyer opens their procurement system - SAP Ariba, Coupa, Jaggaer, or another supported platform - and selects your business from their approved supplier list.
Buyer browses and builds orderThe buyer browses your catalog, selects products, configures required options - sizes, colours, branding specifications - and adds items to their cart.
Cart punches back for approvalWhen the buyer is ready, they submit their cart.
Approved PO lands in ZigaflowOnce the requisition is approved internally, the buyer's procurement system generates a purchase order and transmits it electronically to Zigaflow.

The procurement bridge your enterprise clients are waiting for

Many of the most valuable buyers in industries like promotional merchandise, office furniture, and audio-visual don't shop through a website or send emails. They work inside corporate procurement systems - SAP Ariba, Coupa, Jaggaer, Oracle - and they can only buy from suppliers whose catalog is directly connected. If you're not PunchOut enabled, you're simply not on their approved supplier list, regardless of how competitive your pricing is or how strong your service record. PunchOut is the integration that removes that barrier and puts your business in front of buyers who have allocated budget and are ready to spend.

The process works in four stages. A corporate buyer opens their procurement system and clicks through to your Zigaflow-powered storefront - this is the punch out. They browse your catalog, configure items, and build their order exactly as any customer would. When they're done, they don't check out in the traditional sense - instead, the cart punches back to their system as a purchase requisition. That requisition routes through their internal approval workflow - line managers, budget holders, finance. Once approved, the purchase order is sent electronically straight into Zigaflow, ready for your team to action.

The business case goes beyond just winning one account. Once you're embedded in a buyer's procurement system as an approved PunchOut supplier, switching to a competitor requires them to go through a full re-integration - months of IT work and procurement red tape. That makes PunchOut a retention tool as much as an acquisition one. For suppliers in promotional merchandise, construction, or AV, a handful of enterprise accounts procured this way can represent a significant and predictable slice of annual revenue, without the margin pressure that often comes with large buyer negotiations.

On the Zigaflow side, PunchOut works alongside your existing order and fulfilment workflow. Incoming POs from connected buyer systems drop directly into your orders pipeline, where they follow the same process as any other job - works orders raised, stock checked via inventory management, delivery notes generated, and invoices sent when complete. There's no separate system to manage, no double-entry between platforms, and no manual step where errors creep in. Your team picks up a structured, approved order and gets to work - the same process they follow every day, just without the data entry that used to come before it.

Frequently asked

Works with PunchOut

Features

eCommerce Purchase Orders Quotes

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