Step by step
What this workflow solves
Site managers agree additional scope with subcontractors verbally, without a written instruction, leaving the commercial team unable to challenge scope or pricing when the claim arrives at final account.
Downstream scope changes are instructed and paid before checking whether a corresponding upstream instruction has been raised with the client, absorbing cost directly into the project margin.
Variation claims from subcontractors arrive weeks after the work is complete with vague descriptions and no reference to a formal instruction, making fair assessment nearly impossible without contemporaneous records.
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