Industry Solution

Run education merchandise orders without the paperwork

Freshers merchandise, society kits, graduation gifts and school uniforms involve complex approval chains and procurement processes. Zigaflow keeps every order moving without chasing people.

Order #EM-4421 — Graduation MerchandiseIn productionINSTITUTIONUniversity of Manchester — Class of 2025Graduation ceremony · 4,200 graduates · July 2025ITEMQTYPERSONALISEDVALUEGraduation hoodie — university crest4,200Year + faculty£42,000Canvas tote — screen print 2-colour4,200Standard£12,600Enamel pin badge — class of 20254,200Year embossed£8,400Certificate folder — leatherette4,200Name printed£16,800MARGIN39.2%Cost £48,600 · Sell £79,800SUPPLIERRalawise + LALTEX + PF3 POs · 8-week leadOn scheduleCONTRACT£79,800Xero · 3yr framework
About This Solution

Merchandise management for education sector suppliers

Education sector merchandise involves multiple stakeholders - students, societies, admin departments, procurement teams - each with their own approval requirements. Getting sign-off takes time, and orders are often placed late.

Zigaflow's quoting and job management system keeps every order in view and every approval tracked, so nothing gets lost in the process.

Key Facts
  • Most UK university merchandise suppliers manage 50-300 active accounts across student unions, alumni offices, and sports clubs.
  • Peak order volumes hit hard in September freshers season and May graduation, creating intense 6-8 week production crunches.
  • Orders typically involve licensed artwork requiring sign-off from university brand teams, adding approval delays to production timelines.
  • Minimum order quantities from decorators force suppliers to consolidate student union and departmental orders, complicating job tracking.
  • Margins are squeezed by licensed royalty fees payable to universities, making accurate quoting and cost tracking critical to profitability.
How It Works

Up and running in four simple steps

1

Enquiry Capture and Brief Logging

Enquiries arrive from student union buyers, alumni teams, and sports clubs via email, phone, and online forms, often referencing specific licensed product categories and branded garment requirements. Each enquiry is logged with the client account, artwork references, required delivery date, and estimated quantities to enable accurate quoting without losing detail between conversations.

2

Quote Building and Approval

Quotes are built using supplier price lists, decoration costs, and applicable university royalty fees, with tiered pricing displayed where MOQ breaks apply across garment or product ranges. The completed quote is sent to the university buyer or student union committee for approval, with document tracking confirming when it has been viewed or accepted.

3

Order Production and Delivery Management

Once approved, purchase orders are raised to garment suppliers and decorators, with artwork files and brand-compliant print specifications attached directly to each supplier instruction. Production milestones, artwork sign-off stages, and delivery deadlines are tracked against the original order so delays from brand approval teams or decorators are visible before they affect dispatch.

4

Invoicing and Accounts Sync

Sales invoices are raised on confirmed dispatch, with royalty cost lines and decoration charges itemized to support internal margin review against each university account. Invoice data syncs to accounting software such as Xero or QuickBooks, with payment status tracked and statements issued to student union finance contacts who operate on academic-year purchase order cycles.

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Common Challenges

The problems we solve

Built specifically for your industry - Zigaflow tackles the operational headaches that generic software ignores.

OverdueWaitingReceived

Procurement chains slow everything down

University procurement requires formal quotes, purchase order numbers and sometimes tender submissions. Without a paper trail, orders get held up at approval stages.

How Zigaflow helps

Zigaflow generates formal quote documents and maintains a clear audit trail from initial enquiry to invoice - exactly what procurement teams need.

Integrations

Works with your existing tools

Accounting, Payments & More
Direct Supplier Feeds
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