Industry Solution

More time fundraising, less time on admin

Charities and fundraising merchandise suppliers operate on tight margins and lean teams. Zigaflow helps you quote, order and invoice faster so more resource goes to the mission, not the paperwork.

Quote #CH-2241 — Fundraising RangeIn reviewCLIENTCancer Research UK — London MarathonFundraiser pack · 5,000 runners · branded + personalisedITEMQTYUNIT COSTTOTALRunning vest — moisture wicking + logo5,000£3.80£19,000Branded running cap — embroidered5,000£2.40£12,000Eco tote bag — GOTS organic cotton5,000£1.90£9,500Finisher medal + ribbon (personalised)5,000£2.10£10,500MARGIN34.8%Cost £33,150 · Sell £51,000SUPPLIERMidocean + ImpressionPO-7712 raised10-week lead timeDELIVERYBy 10 Mar 2026To CRUK warehouse
About This Solution

Simple operations software for charity merchandise suppliers

Charity merchandise suppliers often work with organisations that have strict budget controls, limited procurement resource and a strong need to demonstrate value for money. Your systems need to be lean to match.

Zigaflow gives small teams the same operational structure as larger businesses - without the enterprise price tag or complexity.

Key Facts
  • UK charity merchandise suppliers typically handle 50-300 orders annually, peaking around autumn fundraising campaigns and Christmas.
  • Many charities require supplier ethical accreditation, such as SEDEX or Fair Trade certification, before placing orders.
  • Orders often involve mixed product bundles — branded T-shirts, tote bags, and pin badges — across varied quantities.
  • Tight non-profit budgets mean suppliers face frequent requoting, small order minimums, and slow internal approval cycles.
  • VAT treatment on charity merchandise is complex, with zero-rating and standard-rating often applying within a single order.
How It Works

Up and running in four simple steps

1

Capture Charity Campaign Enquiry

Enquiries arrive via email, website forms, or referrals from charity procurement contacts and fundraising managers. Each enquiry is logged against the charity account, noting campaign name, required items, quantities, event date, and any ethical sourcing requirements.

2

Build and Send Quote

Quotes are built line by line, covering embroidered or printed garments, accessories, and packaging, with setup charges and unit costs clearly separated. The branded quote document is sent to the charity's fundraising or procurement lead for trustee or committee approval.

3

Manage Production and Delivery

Once approved, purchase orders are raised to decorators, garment suppliers, and fulfilment houses, with artwork sign-off tracked against the job record. Delivery milestones are monitored to ensure stock reaches the charity warehouse or event venue ahead of the campaign launch date.

4

Invoice, Collect, and Sync

Invoices are raised reflecting correct VAT treatment per line item, with split billing applied where merchandise ships to multiple charity branches or regional offices. Payment is collected against agreed terms and all transaction data syncs to Xero or Sage for accurate fund accounting.

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Common Challenges

The problems we solve

Built specifically for your industry - Zigaflow tackles the operational headaches that generic software ignores.

Small orders with high admin overhead

Charity merchandise orders are often small but require the same quoting and invoicing process as large commercial jobs. The admin cost per order is disproportionate.

How Zigaflow helps

Zigaflow templates and quick-quote tools reduce the time to send a professional quote to under five minutes, regardless of order size.

Integrations

Works with your existing tools

Accounting, Payments & More
Direct Supplier Feeds
View all integrations →

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