More time fundraising, less time on admin

Simple operations software for charity merchandise suppliers

Charity merchandise suppliers often work with organisations that have strict budget controls, limited procurement resource and a strong need to demonstrate value for money. Your systems need to be lean to match.

• UK charity merchandise suppliers typically handle 50-300 orders annually, peaking around autumn fundraising campaigns and Christmas.
• Many charities require supplier ethical accreditation, such as SEDEX or Fair Trade certification, before placing orders.
• Orders often involve mixed product bundles — branded T-shirts, tote bags, and pin badges — across varied quantities.
• Tight non-profit budgets mean suppliers face frequent requoting, small order minimums, and slow internal approval cycles.
• VAT treatment on charity merchandise is complex, with zero-rating and standard-rating often applying within a single order.

How it runs in Zigaflow

1. Capture charity campaign enquiryEnquiries arrive via email, website forms, or referrals from charity procurement contacts and fundraising managers.
2. Build and send quoteQuotes are built line by line, covering embroidered or printed garments, accessories, and packaging, with setup charges and unit costs clearly separated.
3. Manage production and deliveryOnce approved, purchase orders are raised to decorators, garment suppliers, and fulfilment houses, with artwork sign-off tracked against the job record.
4. Invoice, collect, and syncInvoices are raised reflecting correct VAT treatment per line item, with split billing applied where merchandise ships to multiple charity branches or regional offices.