Deliver events merchandise on deadline, every time

The operations platform for events merchandise suppliers

Events merchandise is unforgiving. A trade show has a fixed date, and if your order is late, your client has nothing to give away. Every job is a project with a hard deadline.

• Most UK exhibition merchandise suppliers manage 50-200 active orders simultaneously across trade shows, conferences, and corporate events.
• Lead times are typically 2-6 weeks, with rush orders for last-minute event bookings creating frequent production bottlenecks.
• Orders commonly combine printed, embroidered, and branded items from multiple suppliers, requiring complex multi-line purchase coordination.
• Clients frequently request artwork proofs, sample approvals, and last-minute quantity changes, causing version control and margin erosion issues.
• Many suppliers rely on spreadsheets and email chains, losing track of artwork sign-offs, deadlines, and supplier confirmations across concurrent jobs.

How it runs in Zigaflow

1. Enquiry capture and brief intakeEnquiries arrive via website forms, phone, email, or exhibition industry portals such as BPMA directories, referencing event dates, product types, quantities, and branding requirements.
2. Quote and proof submissionQuotes are built line by line covering product unit costs, print or embroidery setup charges, carriage, and any rush premiums, with margin applied per line before sending a branded proposal to the client.
3. Order and production managementConfirmed orders are broken into supplier purchase orders for each decorated or printed product, with artwork files, print specifications, and delivery addresses attached to each PO sent to the relevant decorator or manufacturer.
4. Invoicing and accounts syncSales invoices are raised on despatch or at agreed billing milestones, with deposit invoices issued at order confirmation for high-value or bespoke merchandise jobs.