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Zigaflow vs Pipedrive: a quick pipeline that stops at the won deal

Pipedrive is a well-priced sales CRM. Quotes need Premium at £59 a seat or a Smart Docs add-on, invoices are raised in another app, and no Pipedrive page describes a purchase order, a job or a margin.

A sales pipeline, not an order

Pipedrive does what it sets out to do: it keeps a sales team's deals moving and its follow-ups on time, and nothing here argues otherwise. The problem starts once the deal is won, because nothing in Pipedrive turns it into something you can buy against, make or deliver. Every row below was checked against Pipedrive's own pricing page and support articles on 30 October 2026. A cross means the capability is not described anywhere on those pages, not that we tested the product and found it missing. Prices are the UK prices published that day, per seat per month billed annually and excluding VAT, so check them before you decide.

01

Quotes are a Premium feature or an add-on

Pipedrive's plan matrix includes Smart Docs, its quotes, proposals and e-signatures, from Premium at £59 a seat per month billed annually. On Lite and Growth it is a paid add-on, from £32.50 on the pricing page.

02

Invoices are raised in another app

Pipedrive's invoicing feature sends the deal to your invoicing app, and you need a paid or trial account with both. Pipedrive's own app covers QuickBooks Online; the Xero listing in its marketplace is built by a third party, Make.

03

Cost is a reference field, not a margin

A Pipedrive product can hold a cost per unit, and the support article says that cost is for your reference only. No Pipedrive page we read describes purchase orders, stock, works orders or delivery notes.

Zigaflow vs Pipedrive

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FeatureZigaflowPipedrive
Sales pipeline and deal trackingYesGo and aboveYes
Website lead form posting into the pipelineYesGo and aboveLeadBooster: Premium, or add-on from £32.50
Branded quote with line-level pricingYesSmart Docs: Premium, or add-on from £32.50
Automatic follow-up after a quote is sentYesAutomations from Growth, run from deal or activity changes
Sales order or job created from the accepted quoteYesNoWon deal; the Projects add-on tracks tasks, not orders
Purchase order raised from that jobYesNoNo purchase order described
Supplier cost held on the quote lineYesProduct cost field, for reference only
Margin shown per line, liveYesNoNo margin calculation described
Works order for the making or decorating stepYesGo and aboveNo
Delivery note and dispatch recordYesNo
Sales invoiceYesRaised in QuickBooks Online through an app
Native sync with Xero or QuickBooksYesQuickBooks Online app by Pipedrive; Xero app by Make
Shopify orders arriving automaticallyYesShopify add-on, from £99/moThird-party marketplace apps
Branded customer store or ordering portalYesCompany Store add-on, £199/moNoNo customer ordering store
Price for five users, as published on 30 October 2026£436/mo - Go at £199 with 2 users, plus 3 at £79£295/mo - Premium at £59/seat billed annually, ex VAT

What happens after the deal is won

The quote is the order is the invoice

One record carries the lines from inquiry to invoice, so the purchase order you raise is against the same lines the customer accepted. Nothing is re-keyed into a second system when the deal is won.

Cost and margin on the line

Supplier cost sits beside sell price on every line, so margin is visible while the quote is still editable and stays with the job as purchase orders come in. That is the number a distributor is actually managing.

Follow-up that starts from the quote

In Zigaflow the follow-up hangs off the quote itself: emails go out a set number of days after it is sent, and tasks for your team are created automatically, so a quote does not go quiet once the automated chasers stop. There is no direct Pipedrive integration, but a developer can connect the two through the Zigaflow REST API.

Where Pipedrive is genuinely better

The pipeline is the center of the product, it costs less per seat for a team that only sells, and it lists more than 500 integrations, email sequences and meeting notes from its Nova assistant. If your bottleneck is winning deals rather than delivering orders, Pipedrive is the better buy.

Frequently asked questions

See the won deal become the order

Thirty minutes on your own job. We will price a line, raise the purchase order against it and show you the margin.