Question 1

What are Zigaflow eForms and how do they work?

Accepted Answer

Zigaflow eForms are digital forms that replace paper job sheets, delivery notes, inspection records, and sign-off documents. They are built in Zigaflow's form editor and made available to field team members on any mobile device via the eForms app. Field staff can complete forms on site — capturing text, selections, photos, and customer signatures — and the completed record is stored automatically against the correct job as soon as it is submitted. The office has access to the data immediately, with no manual re-entry required.

Question 2

Does the Zigaflow eForms app work without an internet connection?

Accepted Answer

Yes. The Zigaflow eForms app is designed to work in low-connectivity environments. Forms can be completed offline and data is synced automatically when the device reconnects to the internet. This is important for field teams working in locations where mobile signal is unreliable — such as basements, remote sites, or large industrial buildings — where waiting for a connection before completing a form is not practical.

Question 3

Can field team members access their job details and specifications on their phone?

Accepted Answer

Yes. Field team members with access to Zigaflow can view their assigned jobs, including customer information, specifications, site notes, delivery instructions, and any documents attached to the job record. When the office updates a job — to add a note, change a specification, or flag something the field team needs to know — the update is visible on the field team member's device immediately.

Question 4

How does Zigaflow keep the field team connected to the office?

Accepted Answer

Any update made by a field team member in Zigaflow — submitting a form, updating a job status, adding a photo, or flagging an issue — is immediately visible to the office team. There is no delay and no need for the field team member to call or message to confirm. Similarly, any update made in the office — a job change, a new instruction, or an urgent note — appears on the field team member's device in real time.

Question 5

Can we try the eForms and mobile features before committing?

Accepted Answer

Yes. Every Zigaflow plan includes a 14-day free trial with no credit card required. During the trial, you can build eForms, download the mobile app, and test the full field team workflow with your real job types. If you'd like to see the mobile features in action before starting a trial, you can book a 30-minute demo and the team will walk you through the eForms app.

Do the job. Ditch the paperwork.

Digital eForms that replace paper job sheets

Full job details on your phone before you arrive

Customer sign-off captured on site, stored instantly

The office knows what's happening in real time

Common questions from field teams

Built for people who work away from a desk

Connect your field team to the rest of the business