Can I use my own domain name for the company store?

Yes - your company store runs on your own domain, not a Zigaflow subdomain. You choose the URL - for example store.yourcompany.co.uk or orders.yourcompany.com - and point it to your store using a DNS record change. Zigaflow handles SSL certificate provisioning automatically once the domain is connected, so your store is secured with HTTPS from the moment it goes live. You do not need a separate hosting provider or technical knowledge to complete the setup - the process is guided step by step inside the platform. If you have multiple company stores for different clients, each can run on its own distinct domain. Your IT team or domain registrar can make the DNS change in a few minutes and your store will be accessible on your branded URL shortly after verification is complete.

Will my customers know the store is built on Zigaflow?

No - company stores are fully white-labelled. Your customers see your logo, your brand colours, your domain name, and your product catalogue. There is no Zigaflow branding anywhere visible to the end user. The store is presented entirely as your platform. This is intentional: your relationship with your customer is yours, and the tools you use to manage it should be invisible to them. Customers log in at your branded URL, browse products under your name, and place orders as if using a platform you built yourself. Internally, you manage everything through Zigaflow as normal - but from the outside, the experience is 100% your brand. If you ever move to a different platform in the future, your customers will not even need to know a transition occurred.

Can different customers see different products and prices in their store?

Yes - each company store is configured independently, so you have complete control over what each customer sees. Assign a different price list to each store so customer A sees trade pricing, customer B sees a custom contract rate, and customer C sees a separate tier entirely. Product visibility works the same way: curate a specific catalogue per store so customers browse only what is relevant to their account. This is particularly useful for bespoke or decorated products that vary by client, or if some customers have access to product lines others do not. All pricing and product data is pulled from your main Zigaflow account, so any updates flow through to the relevant stores automatically - no need to update each portal separately.

Do customers need to create an account before they can browse the store?

Yes - company stores are gated by design. Customers must have an account and log in before they can see any products, pricing, or catalogue content. This is a feature rather than a limitation: your trade pricing stays private, your catalogue does not surface to anyone who finds the URL, and each customer sees only what you have configured for their account. You invite customers via a link sent from Zigaflow. Once they have set up their credentials, they have permanent access to their portal at your branded domain. For customers used to open ecommerce sites, the login is a quick one-time setup after which repeat ordering is fast. If you need a public-facing store that does not require a login, Zigaflow Web Stores is the better fit for that use case.

How do orders placed through the company store arrive in Zigaflow?

Orders placed through a company store flow directly and automatically into your Zigaflow account - no manual step is required. The moment a customer submits an order through their portal, it appears in your Zigaflow jobs and orders pipeline ready to process through your normal fulfilment workflow. All customer details, products, quantities, pricing, and any notes are carried across exactly as submitted. You can set up notifications so your team is alerted when a new order arrives. From there, you process, fulfil, and invoice the order exactly as you would any other order in Zigaflow. Order history is also visible within the company store itself, so customers can see their past orders and reorder directly without needing to contact you.

Can customers see their own branded stock, like workwear or printed merchandise?

Yes. If a customer has items produced specifically for them - branded clothing, custom merchandise, printed materials - you can add those directly to their store. They can browse, reorder, and check stock levels against their own branded range without needing to contact you for every reorder.

Can different people within my customer's company have different levels of access?

Yes. You can configure each user's access individually. Some employees might be able to browse and place orders freely. Others might submit requests that need internal approval. You can structure access in whatever way fits how your customer's business works - by individual, team, department, or location.

Does Zigaflow support multiple currencies for Company Stores?

Yes, and it handles it properly - which matters more than you might think. Some platforms offer multi-currency in theory but struggle with tax management and pricing consistency across territories. Zigaflow handles currency conversion, tax rules, and pricing at the account level, so if you have customers in different countries, each portal can be configured for their currency and relevant tax treatment. No manual adjustments, no spreadsheet reconciliation.

How does the store connect to the rest of Zigaflow?

Every order placed through a Company Store creates a job in Zigaflow automatically. It follows the same workflow as any other order - picking up your standard processes for fulfilment, supplier purchasing, and invoicing. Nothing falls through the gaps, and nothing requires manual re-entry.

What if my customer needs to request something that isn't in their store?

They can submit a quote request directly through the portal. That request comes into Zigaflow as a standard enquiry, so your team can handle it through the usual quoting process. The customer gets a familiar, on-brand experience for both standard orders and bespoke requests.

Commerce

Your customers want to order. Stop making them email you to do it.

Give your on-account customers their own branded ordering portal - so they can browse their products, check prices, place orders, and track progress without picking up the phone.

See it in action Book a demo

Tidewater Events · staff store

Tidewater EventsStaff store

ProductsOrdersAccountBasket · 3

Your productsTrade pricing · your account

Polo, navy

14.10Add

Held stock: 320

Canvas tote

3.85Add

Held stock: 1,150

Mug, wrap print

3.40Add

Made to order

Lanyard

1.20Add

Held stock: 900

A5 notebook

2.90Add

Made to order

Soft-shell jacket

38.50Add

Held stock: 45

Recent orders

JB-0444 · 3 JunIn Production

JB-0428 · 21 MayReceived

JB-0419 · 9 MayReceived

Signed in as

Priya · Marketing

Orders over 500 go to Kate for approval

New jobStore set to create jobs

JB-0452 · Tidewater Events

Landed in Zigaflow, ready to process · 3 lines · 912

Store setupTidewater Events

Products shown6 of 240

Pricing tierTrade

AccessBy team

BrandingClient logo

Held stockTidewater Events

Embroidered polo · 320 in stock

Customer-held branded stock, booked out per order

No dedicated portal for trade buyers

Before

Right now, trade customers place orders through email, phone calls, or PDF catalogues sent back and forth.

With Zigaflow

Zigaflow company stores give each trade customer their own dedicated buying portal.

White-Label portals cost a fortune to build

Before

A branded client portal sounds good in theory - until you get a quote from a developer.

With Zigaflow

Zigaflow makes white-label company stores accessible to any business, regardless of team size or technical resource.

Trade customers see the wrong prices

Before

When you sell to both trade and retail, keeping pricing accurate for each customer type is a constant challenge.

With Zigaflow

Company stores in Zigaflow are account-gated by design. Each customer logs in and sees only the pricing tier assigned to their account - trade rates, contract pricing, or any custom structure you have configured.

What you get

Customer-specific product catalogues and pricing
Branded portals that feel like your customer's own store
Direct ordering by employees, departments or branches
No payment required at order - billed separately under account terms
User access controls by individual, team or approval level
Customer-held branded and bespoke stock management
Quote requests for items outside the standard catalogue
All orders flow automatically into Zigaflow

How it works

Upload your client's logoThe portal takes on your client's branding instantly.
Pick their productsSelect which items appear in this customer's store.
Select who gets accessAdd the users who can order through the portal.
Go liveShare the link.

Specific portals for your on-account customers

Your on-account customers already know what they want. Company Stores give them a direct route to order it - without calling you, emailing you, or waiting for a quote on something they order every month.

Each portal is configured independently. Your customer sees only their products at their prices. If they have branded goods - workwear, merchandise, printed materials - those items sit ready to reorder. No briefing needed.

Crucially, end users don't pay at the point of order. Company Stores are internal ordering portals - employees, departments, or branches self-serve and submit orders without entering payment details. Billing is handled separately under your existing account terms, or not required at all, depending on how you've set the customer up.

Every order placed through a Company Store lands in Zigaflow automatically and follows your standard fulfilment workflow. Nothing falls through the gaps. Nothing needs re-entering.

Frequently asked

Works with Company Stores

Features

Web Stores Customer Pricing API Quotes

Integrations

Stripe Shopify

Industries

Promotional Products & Branded Merchandise

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