Do I need technical knowledge to set up the Customer Pricing API for my customers?

No - you do not need any technical knowledge to set up the Customer Pricing API on your Zigaflow account. Your role is to enable the feature, create credentials for each customer, and share those credentials along with the API documentation Zigaflow provides. The technical integration work - building the connection, writing the code, handling responses - is done entirely by your customer's developers. You are the account owner who decides who gets access and what they can do; the customer's team handles the implementation. This division is deliberate: Zigaflow manages the infrastructure, you manage the access, and your customers manage their own integration. If you have questions during setup, Zigaflow's support team can walk you through credential creation and permission configuration step by step.

Can I control exactly what each customer can see and do through the API?

Yes - permissions are set at the credential level, meaning each customer's access is scoped independently to the data and actions appropriate for that relationship. One customer might only need to retrieve their pricing and submit RFQs; another might also submit orders directly and subscribe to webhooks for order status updates. Configure these permissions when you create each customer's credentials and adjust them at any time from your management panel. Permissions are enforced at the API level - a customer cannot access data or perform actions outside what their credentials permit regardless of what their system attempts. And customers can only ever see their own data; the credential scope guarantees they cannot read another customer's pricing, orders, or quotes.

How secure is the Customer Pricing API - what protections are in place?

Security is built into the Customer Pricing API at every level. All communication is encrypted using HTTPS so data in transit is always protected. Authentication uses API key and secret pairs that are unique to each customer and generated securely by Zigaflow - credentials are not stored in a recoverable form after generation. Each credential set is independently revocable, meaning you can cut off a specific customer's access instantly without affecting others. Every API request is logged with a timestamp and credential identifier, giving you a full audit trail of what each customer has accessed and when. For businesses with specific compliance requirements, contact Zigaflow's support team to discuss additional security configurations available for your account.

How do I add a new customer or remove an existing customer's access?

Adding a new customer takes a couple of minutes in Zigaflow. Navigate to the Customer Pricing API management panel, create a new credential set, assign a name and permissions, and generate the key and secret. Share these with your customer and their developers can begin building their integration immediately. There is no limit on the number of customers you can connect and adding each new one requires no changes to existing connections. Removing a customer is equally straightforward: locate their credentials in the management panel and revoke them. Revocation takes effect immediately and the customer's system receives authentication errors on any subsequent API calls. Their historical activity remains in your audit log. No waiting period, no support ticket, and no technical action required on your side.

What can customers actually do through the Zigaflow Customer Pricing API?

The Customer Pricing API supports four core capabilities: retrieving customer-specific pricing in real time, submitting orders directly into your Zigaflow pipeline, submitting RFQs that create quotes in the customer's Zigaflow account, and subscribing to webhooks for real-time event notifications such as order status changes. The specific actions available to each customer depend on the permissions you assign when creating their credentials - you might give one customer full access to all four capabilities, and limit another to pricing and RFQs only. Actions outside a customer's permission set are blocked at the API level. If you need a type of data exchange not covered by current capabilities, contact Zigaflow support - Customer Pricing API capability is actively developed based on customer requirements.

Commerce

An API your customers can build against.

The Customer Pricing API gives your customers programmatic access to their Zigaflow account.

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Your customers want to integrate, but you don't have the engineers

Before

Your customers' developers want to pull live pricing, submit orders, raise RFQs, and react to status changes from inside their own systems - procurement portals, internal ordering tools, or customer-facing websites.

With Zigaflow

The Customer Pricing API is a managed API layer Zigaflow runs on your behalf. You enable it from inside your account, generate credentials for each customer, and share them alongside the documentation.

Customers who want API access are choosing suppliers who offer it

Before

In markets where procurement teams increasingly expect API connectivity, businesses that can offer programmatic pricing and ordering win deals that businesses without it lose.

With Zigaflow

The Customer Pricing API gives you the same connectivity larger, more technically resourced suppliers offer - without their engineering team.

Giving customers programmatic access raises security and audit questions

Before

Letting external customers' systems talk directly to your data is a security responsibility.

With Zigaflow

The Customer Pricing API uses purpose-built credential management. Each customer receives their own credentials scoped only to their own pricing, orders, and quotes - they cannot see or interact with any other customer's data.

What you get

Retrieve customer-specific pricing in real time
Submit orders programmatically via the API
Submit RFQs that create quotes in the customer's Zigaflow account
Subscribe to webhooks for order status changes and other events
Scoped credentials - customers only see their own data
JSON over HTTPS using standard REST patterns
Live, account-accurate pricing on every API call
Built for customer developers building integrations

How it works

Enable the customer pricing APINavigate to Customer Pricing API in your Zigaflow account settings and enable the feature.
Create credentials for each customerFor each customer you want to give API access to, create a set of API credentials from the Customer Pricing API management panel.
Share credentials and documentationSend your customer their API credentials and a link to the endpoint documentation.
Your customer's developers build the connectionYour customer's development team uses the credentials and documentation you have shared to build the integration from their system to Zigaflow - retrieving pricing, submitting orders, raising RFQs that create quotes in their Zigaflow account, and subscribing to webhooks for event notifications.
Monitor and manage customer accessFrom your Zigaflow Customer Pricing API dashboard, view connection activity for each customer - when they last connected, what actions were taken, and any errors.

Let your customers integrate Zigaflow into their own systems

The Customer Pricing API is a programmatic interface that gives your customers direct access to their Zigaflow account. Their developers can build customer-facing applications, internal procurement tools, or website integrations that work with their specific catalogue and pricing - without manual data entry or back-and-forth with your team.

The API supports four core capabilities: retrieve customer-specific pricing, submit orders, submit RFQs that create quotes inside the customer's Zigaflow account, and subscribe to webhooks for real-time event notifications such as order status changes.

Access is scoped to the customer's own data. Each customer receives their own credentials and can only interact with their own pricing, orders, and quotes. You enable API access, share the credentials and documentation, and the customer's development team handles the integration from there.

The Customer Pricing API is built for customers who want to embed Zigaflow into the systems they already use - whether that's a procurement portal, an internal ordering tool, or a customer-facing website that needs live pricing, ordering, and quote requests.

Frequently asked

Works with Customer Pricing API

Features

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