Office Furniture - Healthcare Furniture Delivery and Installation

Confirm the final product specification including fabric grades and infection-control compliance is approved by the clinical or facilities manager.

Issue POs for all line items, noting lead times against the installation date and referencing NHS framework agreement numbers where applicable.

Confirm access slots, delivery bay logistics, and ward clearing schedules with the estates team before booking any delivery.

Log each manufacturer delivery against purchase order lines, checking quantities and flagging any shortages or substitutions immediately.

Install furniture to the agreed layout within the confirmed access window, completing a floor-by-floor checklist on completion of each area.

Walk installed areas with the client representative, capture sign-off digitally, and document any snagging items with photos and agreed timescales.

Issue the final invoice once snagging is resolved and sign-off is received, archiving all delivery notes and sign-off records against the job.

Deliveries arrive at a healthcare site before the estates team has confirmed an access slot, leaving goods refused at the goods-in bay or stored in a corridor for days.

Product substitutions or missing items from the manufacturer are only discovered at the point of installation, forcing the team to work around gaps in a clinical environment with no flexibility on timing.

Clinical sign-off and snagging documentation are managed on paper, making it difficult to issue the final invoice promptly or respond to NHS procurement compliance queries.