Promotional Merchandise
Case study
Built around one system, scaled to a 50-strong team.
Scaled from a 2019 launch to a 50-strong team on one platform.
~50
people - scaled from a 2019 start on one platform
7
modules running as one connected workflow
0
extra chat tools needed - no Slack or Teams
The story
What's inside this case study
“The team at Zigaflow were incredibly open to adapting the system to Totally Branded's business needs, and were keen to take on the suggestions they made.”
What you'll discover
- How Totally Branded scaled from a 2019 launch to a 50-strong team with Zigaflow as the backbone
- Why Odoo was too complex and Promotional Office fell short on compatibility
- The self-onboarding approach that minimised setup costs without sacrificing capability
- How proforma invoices and payment links went from hours of daily manual work to fully automated
- The automated quote routing that made Totally Branded the launch customer for the feature
“Without the system, Totally Branded would not have been able to scale as it did. It reduced the manual effort on every order, and especially removed the drag that artwork approvals can be.”
Taylor Tassie, CEO, Totally Branded
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