Construction - managing a programme delay
7 steps. Notice served. Claim protected.
Step by step
- Identify the Delay EventJobs
Recognize and categorize the delay - neutral event, client-caused, or concurrent - and log it against the job record with the date first identified.
- Issue Written Delay NoticeeForms
Serve formal written notice to the contract administrator within the contract timescales, identifying the relevant event and its likely impact on the programme.
- Gather Contemporaneous EvidenceeForms App
Collect site diaries, weather records, photographs, correspondence, and variation instructions that demonstrate cause, timing, and impact.
- Update the ProgrammeProject Tracking
Revise the project programme to show the impact of the delay event on the critical path and the revised projected completion date.
- Submit Extension of Time ClaimContracts
Submit the formal EOT claim with programme analysis and supporting evidence, quantifying the extension sought under the relevant contract provisions.
- Respond to AssessmentMentions
Engage with the contract administrator's review, provide any further information requested, and negotiate the agreed extension if challenged.
- Confirm Revised Completion DateInvoices
Confirm the revised completion date in writing, update sub-contractor programmes, and progress any related loss and expense claim for additional costs.
What this workflow solves
- We issued a verbal delay notice on site but never followed it up in writing, and the client is now threatening liquidated damages for a period we should have had an extension for.
- Our delay records are scattered across site diaries, emails, and a shared drive nobody keeps current - compiling an extension of time submission takes weeks and still feels incomplete.
- We lost an EOT claim because we could not prove the delay event was on the critical path - our programme had not been updated for two months when we needed to use it.
Frequently asked questions
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